Plumbing · 24/7
Emergency plumber in Luxembourg, day and night
A blocked toilet or sink, a leak, a toilet that keeps running, no hot water: call us or send a photo on WhatsApp. We tell you what we will do and what it costs before we set off.
- Price quoted = price paid
- 1-month guarantee on unblocking
- Emergency: on site within 2 hours, anywhere in Luxembourg

What's the problem?
Pick your situation. Each page explains what to do while you wait, how the job works and what changes the price.
- Blocked toilet: unblocking, wall-hung WCs included
- Blocked sink: trap, waste pipe, dishwasher that won't drain
- Blocked drain: several outlets, recurring blockage, camera inspection
- Water leak: under the sink, at the toilet, on a hose or pipe
- Running toilet, wall-hung WC, float valve to replace
- No hot water, leaking tank, safety valve
Our plumbing call-outs in detail
Help Dépanne Services is a plumbing company that specialises in repairs and emergencies: we come out when something is blocked, leaking or has stopped working, for households as well as shops and offices. Here's what our plumber does once on site.
Unblocking: toilets, sinks, showers and drains
Professional plunger, drain snake, taking the trap apart: we pull the blockage out instead of pushing it further down. If several outlets are affected or the blockage keeps coming back, we follow it into the waste pipe, with a camera if needed. Every unblocking job is guaranteed for 1 month. See blocked toilet, blocked sink and blocked drain.
Water leaks: find the cause, then fix it
Split hose, weeping fitting, worn washer, cracked trap: we find where the water is coming from, isolate it and repair the accessible leak. If the water has caused damage, the invoice and the job report support your claim. See water leak.
Toilets and cisterns
A toilet that keeps running, a cistern that won't refill, a float valve or flush mechanism to replace: we also fix wall-hung toilets, through the access panel behind the flush plate of the concealed cistern. See running toilet and wall-hung WC.
Electric water heaters
No hot water, leaking tank, safety valve that never stops running: we check the thermostat, heating element and fittings, replace the faulty part, or price a replacement if the tank itself has failed. See water heater repair.
Mixer taps and traps
A mixer tap that drips or won't shut off, a cracked trap under the sink or basin: we replace them on the spot. Starting prices are in the table below.
How it works
You call or message us on WhatsApp, at any hour. We ask a few questions, look at your photo if you have one, and give you the price including VAT before we set off, night or weekend surcharge included. On site, our technician does the repair, checks everything works and shows you the cause. You get an itemised invoice and a job report.
Our starting prices for plumbing
The price depends on the fault, access and time of day. What doesn't change: you hear it before we travel, and it's the price on the invoice. Several customers mention this in their Google reviews.
All amounts are in euros including 17% VAT. The full list, with night and weekend surcharges, is on our prices page.
Free quotes for planned replacements
Not everything is an emergency. To replace a mixer tap, a trap, a flush mechanism or a water heater that's reached the end of its life, ask for a free quote: you know what will be done and what it costs before you decide. Request a quote or send a few photos on WhatsApp.
When you don't need us
A slow sink can often be cleared with a plunger or by taking off the trap. A running toilet may just be a badly adjusted float. If that's the case, we'll tell you on the phone.
Our guides walk you through the safe first steps: blocked sink, what to do and water leak, first steps.
Across Luxembourg, evenings and weekends included
We cover Luxembourg City (Kirchberg, Gare, Bonnevoie, Belair, Limpertsberg…), the centre (Strassen, Bertrange, Mamer, Hesperange, Walferdange), the south (Esch-sur-Alzette, Differdange, Dudelange, Pétange, Bettembourg) and up to the north of the country (Mersch, Ettelbruck). Customers have called us on a Sunday, on a Saturday evening, at 10 pm and at midnight: someone answers. In an emergency, we are on site within 2 hours, anywhere in the country.
Flat, house, shop or nursery: the method is the same. These are the communes where we work most often; for the others, see all our service areas.
What our customers say
5.0/5 from 260 Google reviews (October 2026). These are public reviews, shown in their original French.
Frequently asked questions
What if it blocks again after your visit?
Our unblocking work is guaranteed for 1 month. If the sink, shower, toilet or drain blocks again within a month of the job, we come back free of charge. Just call the same number.
How much does an emergency plumber cost in Luxembourg?
It depends on the fault, access and time of day. We give you the price including VAT before we travel, and that is the price you pay. Starting prices are on our prices page.
Are your quotes free?
Yes. In an emergency, we give you the price over the phone before we travel. For planned work (mixer tap, water heater, flush mechanism), we send you a quote and you decide afterwards.
Do you come out at night, on Sundays and bank holidays?
Yes, we can be reached 24/7. A night or weekend surcharge may apply; we tell you before we travel.
Can I send a photo instead of calling?
Yes. A photo or short video on WhatsApp helps us understand the problem and give you a more accurate price.
Do you speak English?
Yes, we speak English and French.
Will I get an invoice for my insurer?
Yes. You get an itemised invoice and a job report describing the cause and the repair. For water damage, you can use both for your claim; whether you are reimbursed depends on your insurer and your policy.
How do I find a reliable plumber in Luxembourg?
Ask for the price before anyone travels and write it down. Check the company is registered in Luxembourg (RCS number) and read its Google reviews. Be wary of a price you'll only get "once we're there". Our guide avoiding call-out scams lists the warning signs.
Are you also heating engineers?
No. We are emergency plumbers: drains, leaks, toilets, taps and electric water heaters. For central heating, a boiler or a heat pump, contact a heating engineer.