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Plumbing · 24/7

Emergency plumber in Luxembourg, day and night

A blocked toilet or sink, a leak, a toilet that keeps running, no hot water: call us or send a photo on WhatsApp. We tell you what we will do and what it costs before we set off.

  • Price quoted = price paid
  • 1-month guarantee on unblocking
  • Emergency: on site within 2 hours, anywhere in Luxembourg
Sami, our plumber, climbing a building stairwell with his toolbox and drain-cleaning machine

What's the problem?

Our plumbing call-outs in detail

Help Dépanne Services is a plumbing company that specialises in repairs and emergencies: we come out when something is blocked, leaking or has stopped working, for households as well as shops and offices. Here's what our plumber does once on site.

Unblocking: toilets, sinks, showers and drains

Professional plunger, drain snake, taking the trap apart: we pull the blockage out instead of pushing it further down. If several outlets are affected or the blockage keeps coming back, we follow it into the waste pipe, with a camera if needed. Every unblocking job is guaranteed for 1 month. See blocked toilet, blocked sink and blocked drain.

Water leaks: find the cause, then fix it

Split hose, weeping fitting, worn washer, cracked trap: we find where the water is coming from, isolate it and repair the accessible leak. If the water has caused damage, the invoice and the job report support your claim. See water leak.

Toilets and cisterns

A toilet that keeps running, a cistern that won't refill, a float valve or flush mechanism to replace: we also fix wall-hung toilets, through the access panel behind the flush plate of the concealed cistern. See running toilet and wall-hung WC.

Electric water heaters

No hot water, leaking tank, safety valve that never stops running: we check the thermostat, heating element and fittings, replace the faulty part, or price a replacement if the tank itself has failed. See water heater repair.

Mixer taps and traps

A mixer tap that drips or won't shut off, a cracked trap under the sink or basin: we replace them on the spot. Starting prices are in the table below.

How it works

You call or message us on WhatsApp, at any hour. We ask a few questions, look at your photo if you have one, and give you the price including VAT before we set off, night or weekend surcharge included. On site, our technician does the repair, checks everything works and shows you the cause. You get an itemised invoice and a job report.

  1. 01

    You call or message

    By phone or WhatsApp. A photo helps us understand straight away.

  2. 02

    Price and time up front

    Before we set off. The price quoted is the price you pay. You decide — no commitment until you say yes.

  3. 03

    Work explained

    The technician explains the work and leaves the place clean. Photos of the job on request.

  4. 04

    Itemised invoice

    A clear invoice, ready for your insurer.

Our starting prices for plumbing

The price depends on the fault, access and time of day. What doesn't change: you hear it before we travel, and it's the price on the invoice. Several customers mention this in their Google reviews.

All amounts are in euros including 17% VAT. The full list, with night and weekend surcharges, is on our prices page.

Starting pricesPrice list updated on 25 October 2026
Starting prices
Toilet unblocking1-month guarantee on unblockingfrom €339
Sink, basin or shower unblocking1-month guarantee on unblockingfrom €299
Drain pipe or shared waste unblocking1-month guarantee on unblockingfrom €389
Accessible leak detection and repairfrom €299
Flush repair (mechanism, parts extra)from €299
Mixer tap replacementfrom €299
Trap (siphon) replacementfrom €159
Water heater diagnosisPrice confirmed before we travel

Prices incl. 17% VAT · Price quoted = price paid

Travel included up to 15 km from Luxembourg City, then €2.34 per km incl. VAT.

Starting prices for a typical job. The exact amount depends on the situation (access, part, time): we give it to you on the phone before we travel, night or weekend surcharge included, and that is what you are invoiced.

Free quotes for planned replacements

Not everything is an emergency. To replace a mixer tap, a trap, a flush mechanism or a water heater that's reached the end of its life, ask for a free quote: you know what will be done and what it costs before you decide. Request a quote or send a few photos on WhatsApp.

When you don't need us

A slow sink can often be cleared with a plunger or by taking off the trap. A running toilet may just be a badly adjusted float. If that's the case, we'll tell you on the phone.

Our guides walk you through the safe first steps: blocked sink, what to do and water leak, first steps.

Across Luxembourg, evenings and weekends included

We cover Luxembourg City (Kirchberg, Gare, Bonnevoie, Belair, Limpertsberg…), the centre (Strassen, Bertrange, Mamer, Hesperange, Walferdange), the south (Esch-sur-Alzette, Differdange, Dudelange, Pétange, Bettembourg) and up to the north of the country (Mersch, Ettelbruck). Customers have called us on a Sunday, on a Saturday evening, at 10 pm and at midnight: someone answers. In an emergency, we are on site within 2 hours, anywhere in the country.

Flat, house, shop or nursery: the method is the same. These are the communes where we work most often; for the others, see all our service areas.

What our customers say

5.0/5 from 260 Google reviews (October 2026). These are public reviews, shown in their original French.

5.0/5 on Google · 260 reviews· Original review in French
  • PlumbingJanuary 2026

    « Évier bouché. Ponctuel, efficace et d’une grande gentillesse. Il a remarqué directement quel était le problème et m’a donné des conseils d’entretien. Transparence sur les prix et travail bien fait. »

    ★★★★★ Joëlle S.

  • PlumbingNovember 2025

    « Le service de débouchage était disponible rapidement et le problème résolu en moins d’une heure, pour un prix raisonnable. Samy est très professionnel ; sa maîtrise du français et de l’anglais était un gros plus. »

    ★★★★★ Raphaël

  • PlumbingOctober 2025

    « Intervention rapide pour une fuite d’eau au niveau des toilettes. Le prix a été annoncé à l’avance et il s’y est tenu, même si la pièce à changer n'était pas celle prévue et qu'il a dû aller l'acheter spécialement. Il a tout nettoyé avant de partir. »

    ★★★★★ Yves D.

  • PlumbingOctober 2024

    « J’ai fait [appel] à cette société pour un problème de canalisation. Excellent service, beaucoup de gentillesse et de patience ! Le travail est nickel et on a même droit à une garantie d’un mois au cas où, le rapport qualité-prix est vraiment imbattable au Luxembourg, je recommande vivement. »

    ★★★★★ Salma B.

  • PlumbingSeptember 2026

    « Monsieur Sami est intervenu très rapidement pour les fuites présentes dans mon commerce. Tarifs très corrects, merci beaucoup ! En plus il est super sympa. »

    ★★★★★ Fanny S.

  • PlumbingOctober 2024

    « Un excellent service, un personnel professionnel, gentil et tout cela à un juste prix. Garantie 1 mois ! Je recommande à 100 % ! Merci pour votre aide. »

    ★★★★★ Mariline L.

All customer reviewsRead all reviews on Google

Frequently asked questions

What if it blocks again after your visit?

Our unblocking work is guaranteed for 1 month. If the sink, shower, toilet or drain blocks again within a month of the job, we come back free of charge. Just call the same number.

How much does an emergency plumber cost in Luxembourg?

It depends on the fault, access and time of day. We give you the price including VAT before we travel, and that is the price you pay. Starting prices are on our prices page.

Are your quotes free?

Yes. In an emergency, we give you the price over the phone before we travel. For planned work (mixer tap, water heater, flush mechanism), we send you a quote and you decide afterwards.

Do you come out at night, on Sundays and bank holidays?

Yes, we can be reached 24/7. A night or weekend surcharge may apply; we tell you before we travel.

Can I send a photo instead of calling?

Yes. A photo or short video on WhatsApp helps us understand the problem and give you a more accurate price.

Do you speak English?

Yes, we speak English and French.

Will I get an invoice for my insurer?

Yes. You get an itemised invoice and a job report describing the cause and the repair. For water damage, you can use both for your claim; whether you are reimbursed depends on your insurer and your policy.

How do I find a reliable plumber in Luxembourg?

Ask for the price before anyone travels and write it down. Check the company is registered in Luxembourg (RCS number) and read its Google reviews. Be wary of a price you'll only get "once we're there". Our guide avoiding call-out scams lists the warning signs.

Are you also heating engineers?

No. We are emergency plumbers: drains, leaks, toilets, taps and electric water heaters. For central heating, a boiler or a heat pump, contact a heating engineer.

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