Door slammed shut · keys inside
Door slammed shut, keys inside: we come and open it, usually without damage
The door closed behind you and the keys are inside. Take a breath: this is the most common lockout and usually the easiest to fix. We come and open your door, normally without replacing anything, and give you the price before we travel. Call us or send a WhatsApp.
- Price quoted = price paid
- Itemised invoice for your insurer
- Emergency: on site within 2 hours, anywhere in Luxembourg

Locked out with the keys inside: what to do while you wait
While we get ready to come out, check these simple options. They need no tools and won't damage your door.
- Check other ways in: garage door, back door, a ground-floor window left open. Don't climb anything.
- Think of a spare key: a neighbour, the caretaker, the building manager, family or your letting agent.
- Save your battery: send us your address on WhatsApp, then put the phone on standby. We'll call you back.
If a child, a vulnerable person or a pet is locked in, or something is cooking on the stove, call 112 first.
Slammed or locked: the difference that changes the price
A slammed door is held only by the latch, the angled bolt that clicks in when you push the door shut. Nobody turned the key.
A locked door has the deadbolt or multipoint lock engaged in the frame. Opening it takes longer and may mean replacing the cylinder. See opening a locked door.
This is the first thing we'll ask. If you're not sure, a photo of the door on WhatsApp helps.
Opening a slammed door without a key: what the online tricks are worth
Search how to open a door that slammed shut and you'll soon find the credit card trick: a plastic card, a loyalty card or a strip cut from a soda bottle slid between the door and the frame to push the latch back.
It only works on some simple doors with play in the frame. On a recent flat entrance door, a security door or a door with an anti-shim guard, it fails. Keep at it and you often damage the seal, the door edge or the frame, and the repair ends up costing more than the lockout call. If the door is locked, no card will open it.
A spare key is the safest option: someone you live with, family, your landlord, letting agent or building manager. Our guide for a slammed door covers the right steps. Otherwise, call a professional locksmith: call us or send a WhatsApp.
How our locksmith opens a slammed door
On a slammed door we always start with the gentlest method: we work on the latch without touching the cylinder. The technician uses proper door-opening tools, which are faster and far less damaging than a card. Depending on the door, he may also go through the letterbox or pick the lock.
They don't work on every door: security doors, tight frames or anti-shim protection can rule them out. In that case we explain the alternative and its price before touching the cylinder.
In most cases you keep your lock and your keys: nothing needs replacing.
- Call or WhatsApp — Address, type of door, slammed or locked. A photo if you can.
- Price first — Total price including VAT and estimated arrival time, before we set off.
- Check and open — We check that you live there, then open the door as gently as possible.
- Detailed invoice — You get a detailed invoice and an intervention report, useful if your insurer covers part of the cost.
Rapide, efficace : j'ai perdu ma clé et ils sont venus en moins de 2 h. Ils ont changé ma serrure rapidement, proprement et efficacement.
How much does it cost to open a slammed door in Luxembourg?
It's the cheapest locksmith job because it usually needs no parts. You get the price including 17% VAT before we travel.
Several customers say it in their Google reviews: the price quoted is the price charged.
Weekday, daytime
Base rate, no surcharge.
Night, weekend, public holiday
A surcharge may apply. It is included in the total we quote before setting off, never added on site.
After opening: should you change the lock?
Not necessarily. If the door was opened without damage and your keys were simply inside, your lock is still secure. No need to pay for a new cylinder.
If your keys were lost or stolen along with something showing your address, changing the cylinder is wise. See cylinder replacement.
What happens after you call
- 01
You call or message
By phone or WhatsApp. A photo helps us understand straight away.
- 02
Price and time up front
Before we set off. The price quoted is the price you pay. You decide — no commitment until you say yes.
- 03
Work explained
The technician explains the work and leaves the place clean. Photos of the job on request.
- 04
Itemised invoice
A clear invoice, ready for your insurer.
Frequently asked questions
How much does it cost to open a slammed door in Luxembourg?
It depends on the time and the type of door. We give you the price including VAT before we travel.
How do you open a slammed door without a key?
First look for a spare key: someone you live with, family, your landlord or building manager. Otherwise, call a locksmith. A slammed door can usually be opened without damage or a new lock, and we give you the price before we travel.
Does the credit card trick really work?
Sometimes, on a simple door with some play. On recent, well-fitted or security doors it doesn't, and it often damages the seal and the frame. On a locked door it's useless.
Can you open it without damaging the door?
On a slammed door, often yes. On some security doors it isn't possible, and we tell you before starting.
My keys and phone are inside. How do I reach you?
Ask a neighbour or a nearby shop to call 621 140 705.
Do you come at night to Kirchberg or the station area?
Yes. We're based in Kirchberg and work 24/7 in every district of Luxembourg City and across the country.
Do I need to prove I live there?
Yes: ID with the address, a lease or post in your name. If it's all inside, you show it right after we open.
What if the slammed door is a security door?
Security doors are built to resist: depending on the model, opening without damage may or may not be possible. We tell you on the phone what's likely, and the technician confirms the method and price before starting.
Will my insurance cover the lockout?
It depends on your policy. We give you an invoice and an intervention report to send to your insurer; whether you're reimbursed is up to them and your cover.