Plumber in Kirchberg, the district we work from

We are a Kirchberg business. When you call from the plateau, the technician sets off from the district. The time we commit to is the same as everywhere in the country: under 2 hours in an emergency, day or night.

Before we travel, we ask what is happening and, if you can, for a photo on WhatsApp. You know the price before we set off, and that is the price on the invoice.

Most homes in Kirchberg are recent. Typical features are wall-hung toilets with the cistern hidden behind a flush plate, PVC waste pipes, and water supplies grouped in a service shaft, often behind a hatch in the bathroom or hallway.

• Running flush on a wall-hung toilet: we reach the mechanism by removing the flush plate, without opening the boxing. See flush repair.
• Blocked wall-hung toilet: the pan is fixed to the wall and is not lifted off like a floor-standing one. We clear it through the pan or the waste pipe. See blocked toilet.
• Leak in the service shaft: water on the ceiling of the flat below or at the foot of a partition. Close your flat’s stop valve, often in that same shaft. See water leak.
• Electric water heater that no longer heats, in flats that have their own. See water heater.

Along Avenue John F. Kennedy and Boulevard Konrad Adenauer, many calls come from offices and shops: heavily used toilets, kitchenette sinks full of coffee grounds and food scraps, dishwashers that no longer drain.

We can come early in the morning, in the evening or at the weekend so work is not disrupted. The invoice is itemised and can be made out to the company. Building managers and syndics receive before/after photos and a report. See property managers and businesses.

In Kirchberg the address is not always enough: one residence can have several entrances, and access is by badge, intercom or underground car park. Tell us the residence name, the entrance, the floor, the code or who will let us in, and whether there is visitor parking.

A landmark helps too: the Philharmonie and Place de l’Europe, the Auchan shopping centre, the Infinity towers, the Hôpital Kirchberg, the Coque, or the nearest tram stop on Avenue Kennedy.

Leak in the basement or the underground car park? Tell the syndic or caretaker: the building’s main valve is often in a locked plant room.

Below the plateau, Pfaffenthal is linked to Kirchberg by the funicular, and the Red Bridge leads to the Ville-Haute. Weimershof, Neudorf and Clausen are right next door, mostly with older houses and different faults from those on the plateau.

We cover all of them on the same number. For an overview of the capital, see plumber in Luxembourg City.

Cédric describes a repair to the flush of his wall-hung toilet and a new sink waste: Sam and his colleague came on a Saturday and were punctual, professional, clear in their explanations and tidy. Reviews are shown in their original French.